DCAD implements COVID-19 procedures.

DCAD COVID 19 Procedures

DCAD COVID-19 Procedures

Friday, October 16, 2020 12:38 PM

Dear DCAD Students, Families, Staff, Faculty, and Friends, 

The Delaware College of Art and Design opened this fall in a completely virtual manner, with all courses, meetings, and most activities occurring online. We continue to monitor the current pandemic situation carefully and follow recommended local, state, and federal guidelines as we plan for the spring semester.  

Here is the current plan for the Spring 2021 semester: 

  • DCAD is proposing a hybrid course delivery plan for the Spring. Classes will begin online on January 19, 2021. After spring break, students will be taking some of their courses online and some in-person at our Wilmington campus (March 29th through the end of the semester). 
  • Housing and food service will be made available for students returning to campus (March 29th through the end of the semester). 
  • Adherence to new health and safety protocols will be mandatory to keep our DCAD community safe as we return to campus in the late Spring. 

It is imperative to remember that while this is the current reopening plan for Spring, final decisions will be informed by the pandemic conditions at the time of reopening in January 2021.  

We are very proud of our current students at DCAD for persevering in their online studies this fall and look forward to welcoming them back to campus in late March.  

We will be holding a student forum on November 5th, and we welcome the opportunity to answer any questions at that time. An invitation to the forum will be coming out in the next few weeks.  

Thank you,

Jean Dahlgren

Dear DCAD Community,

We have continued to monitor the spread of the coronavirus (COVID-19) and its impact on institutions across the nation. We are committed to the safety of our community and are keen on providing the most up-to-date information as we monitor the rapidly changing global landscape. The health, safety and well-being of our entire community is our priority first and foremost, and all decisions are being made with the best interest of our DCAD family in mind. We are streamlining our website communication so that it is easier to find information quickly and effectively. Trust that our site will be populated daily with the most up-to-date information available. We will also be in communication with our students, faculty and staff using our learning management system, Populi.

Our small, smart and spirited family will work together creatively to best serve our students and greater community. Together we will move forward to keep everyone safe and informed. We ask for your continued patience and understanding as we work through this unprecedented time.

Jean Dahlgren


AUGUST 10, 2020


All Open Houses, campus visits, and Accepted Students Day are postponed for the time being. We will work to reschedule these events once we have been advised that it is safe to do so. Please check back here for more information or reach out to our Admissions team directly at [email protected]



Beginning Monday, March 30, 2020, all classes will be conducted remotely through Populi or other online teaching platforms as determined by faculty. Classes will be held remotely for the duration of the spring semester (through April 28, 2020).

Please review the following instructions distributed by Krista Rothwell, Assistant Dean.

  1. We are operating on the standard schedule. If your class meets on Mondays from 8:30-12:35, that is when instruction with your class and teacher will occur. The delivery will vary from each instructor. Stay on top of messages. Check Populi regularly as well as your DCAD email. Classes will not operate the same as they do in real life. Be patient and ask questions when you need clarification. Expectations will shift during this time.
  2. Updated syllabi will be posted by your faculty before classes resume on Monday. You can find that in the syllabi tab of your course in Populi. If you have questions, please speak to your instructor.
  3. Delivery of course content and student contact is up to each faculty member. With that said, you will have contact with your instructors each week, not just an email and done. Again, make sure you are logging on to Populi and DCAD email multiple times a day.
  4. Office hours will go according to their previously set time frames. Students will need to contact instructors to “meet,” and the instructor will determine in what manner works best, ex: zoom, phone conversation, chat, etc.
  5. Program Chairs will be monitoring your progress and checking in when needed. Reach out to them if you need help. Their concern for your success does not end when they cannot see you in person. Please utilize them as a resource when needed.
  6. Casey Smith, Liberal Arts Program Chair, will communicate Writer’s Studio procedures soon. Stay tuned.
  7. Registration for the fall semester will go as planned. If you have concerns, please reach out to your program chair or Hailey McCracken, Registrar, at [email protected] Hailey will send you updates about registration as we get closer to the day.

Move-out should be completed by Sunday, March 29, following the schedule outlined in previous correspondence. This shows the remaining rooms to be cleared:

  • Thursday (3/26) & Friday (3/27): Back side of the 3rd floor (rooms 307-318)
  • Saturday (3/28) & Sunday (3/29): Back side of the 4th floor (rooms 407-418)

Supplies and materials that were left for you should also be picked up by Sunday. If you missed your move-out window, contact the Director of Student Services, Sarah Garner at [email protected], immediately.

travel restrictions and campus events
All large-scale campus events are canceled until further notice.

As the main DCAD building will be closed going forward, we would ask that you change your mailing address online immediately. If letters or packages have been sent already, do not come to campus to pick them up. Please contact Sarah Garner in Student Services ([email protected]) as soon as possible, and we will arrange to get your mail to you.

counseling services and self-care
We are aware of the stress and concern this situation is causing for our community as a whole. Counseling services will remain to be available to our student body to utilize for the remainder of the semester. Students can fill out the “Request Counseling Services” form, and the counselor will be in touch. Meetings may be held virtually or through phone calls. You can fill out that form here.

continuing education courses
During this period of remote classes for degree students, Continuing Education classes will be canceled. For CE students presently registered for courses or workshops, refunds will be promptly processed.

supply pick-up instructions

Residents and Commuters will be permitted access to the main building ONLY by emailing Krista Rothwell, ([email protected]). Access dates and times are between 3/22 and 3/29 (9am-5pm).

Supply kits for specific foundations and studio classes are labeled with your name and ready for pick up in the 707 building.

Commuters: You will need to schedule time, with Krista Rothwell, to pick up your supplies from 707 between 3/22 and 3/29 (9 am-7 pm). Kits and supplies are clearly marked with your name and staged in the atrium.

If you haven’t made arrangements to pick up your equipment or supplies, please contact Krista Rothwell immediately.

Students who have limited or no access to technology – please email Krista Rothwell directly with: Your name, your technology limitations, and what you need the hardware for – writing papers, doing work for X major, etc.

NOTE: Students may have an opportunity to increase your Parent Plus or Private loan funding to purchase a computer. Please reach out to Financial Aid at [email protected] for more information.

ADOBE CREATIVE CLOUD: You will be notified via email with instructions on how to set up your free access to Adobe Creative Cloud.


dcad transitions to online course delivery for remainder of spring, 2020 semester

We have made the difficult, but prudent, decision to transition all DCAD classes to online delivery for the remainder of the spring semester. Dean Katy Ro, Assistant Dean Krista Rothwell and Registrar Hailey McCracken will be working with faculty and students to enable this shift. Please bear with us as many decisions and accommodations will need to be worked out. We are working as fast as possible to ensure the best outcome for all.

All DCAD faculty will be notified by the Program Chair and/or the Deans’ office to identify immediate next steps for implementing this transition. We ask that DCAD faculty continue to check DCAD’s website and their individual @dcad.edu email for ongoing resources and instructions concerning online implementation and training. An important resource already in place is Populi’s online training. In the knowledge base you can find a few webinar’s, Intro to online learning, happening tomorrow and Thursday. These may be helpful for all of you to review, if possible.

access to 600 north market building

The main academic building at 600 N. Market Street will remain closed to the public as well as to staff/faculty until further notice. Arrangements will be made should students and faculty/staff need access to the building to retrieve items and supplies. Please contact Kristen Blanchard at [email protected] and Mike Bender at [email protected] for information about picking up necessary items.

work responsibilities and schedules

To the best of our abilities we will continue to provide quality customer service to our students and families while taking care of our own.

For faculty, the shift to online course delivery will have new challenges and time frames. We know there will be a lot of questions and we will work to ensure they are all answered. It is crucial that you keep an eye on the DCAD website and your DCAD email as we inform you of next steps; both from the Program Chairs and the Dean’s Office.

For staff, we would expect that you continue to monitor emails during regular working hours. We may need to identify and prioritize access to equipment and systems. Please work with your immediate supervisor and we will keep you updated with technology solutions as they become available.

salary, stipend and benefit information

DCAD has made the decision to continue all faculty and staff pay following the normal pay period schedule. For those of you who do not have direct deposit, we will be mailing checks to your home address. Paychecks cannot be picked up at the 600 North Market location so please provide updated address information if necessary, for distribution of March 30 paychecks.



Please remember, the following precautionary measures may aid in defending against the flu and COVID-19:

  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover coughs and sneezes with a tissue or upper arm/elbow.
  • Clean hands frequently and thoroughly with soap and water for at least 20 seconds.
  • Regularly clean and disinfect shared surfaces and objects that are touched frequently (faucets, doorknobs, phones, etc.).
  • Avoid contact with sick people.

We are committed to taking action now so that we can decrease risk to our community. We will continue to monitor the impact of COVID-19 through the most reliable medical experts, as well as state and federal agencies. You will be updated immediately with additional information and procedures as we have it available.

If you are diagnosed with COVID-19, it will be important for you to self-report to the institution, via your supervisor. It is important to note that DCAD seeks to prevent any form of stigma and discrimination in our work and learning environment and uphold the guidance provided by the CDC and the DOH of Delaware. The institution will make no determinations of risk based on a DCAD staff, faculty or student’s race or country of origin. DCAD will also maintain appropriate confidentially of individuals suspected or confirmed with COVID-19 as required by federal law and guidance by the CDC.


For academic questions: Krista Rothwell, Assistant Dean [email protected]
For financial aid questions: Sharna Patterson [email protected]
For Billing questions: Muriel Mhloyi, Bursar [email protected]
For health-related questions: Please contact your personal healthcare provider
For housing-related questions: Sarah Garner, Director of Student Services [email protected]
For any other student life questions: Sarah Garner, Director of Student Services [email protected]


2020 Commencement Exercises and Graduation Exhibition

Dear DCAD community,

DCAD recognizes that the graduating class of 2020 does not have the opportunity to participate in a traditional graduation ceremony. We are making every effort to honor and celebrate our students for their accomplishments. As we cannot responsibly gather a large group of people to campus, DCAD will create and host a virtual ceremony broadcasted online.

Virtual Graduation Ceremony

A virtual graduation ceremony will be held on Monday, May 4th, at 2:00 pm. We invite all students, staff, and faculty, and guests to join us via a Facebook Watch Party. The video will be shared with students following the ceremony, should they miss the event, or want to download it as a keepsake.

Call for Student Photos – DCAD would like to show a picture of each student as their name is announced. Please share a professional photo of yourself from your time at DCAD. Stand in front of a neutral background with no filters, green screens, or vulgarities. Student ID photos will be used in the absence of a new photo.
Send your picture to Sarah Garner at [email protected] by Friday, April 10th.


Students will receive their cap, tassel, and appropriate cords. These will be sent via mail to the address listed on the student’s Petition to Graduate form as soon as possible.


As a standard procedure, graduates will receive their diploma in the mail after verifying all requirements have been met, and there are no holds on the student’s account. Students typically receive their diploma approx. 6-8 weeks after graduation.

Graduating Student Exhibition (virtual)

A virtual gallery website is being created and will open on June 15th. This will feature the capstone projects of our graduating students of 2020. A link to the website will be shared with all graduating students upon completion.

Class Photo

Traditionally, a group photo of the graduating class is framed and displayed with photos from years past. In lieu of that photo, we are asking students to submit a photo of themselves once they receive their regalia in the mail. These photos will be combined to create a collage of our graduating students and will be displayed along with other class photos. These photos will be vetted before being added to the large picture, so please follow the guidelines below. Photos must be submitted by May 31st to Hailey McCracken at [email protected]

  • Wear your cap, tassel, and appropriate cords!
  • Wear a black/neutral colored top
  • Stand in front of a neutral background – no filters or green screen effects
  • No vulgarities or inappropriate symbols

Message from the President and the DCAD Board of Trustees,

We know many of you have questions regarding DCAD’s decision to move classes online. We have put together some information and resources here to help our students and families navigate financial questions. Please check back here often —we will update this area as decisions are made. If you need immediate assistance, please see the Contacts tab on this page.

Jean Dahlgren


Federal Student Aid – Real time up to date information from the Department of Education


remote instruction:

Students and parents can use Federal and Private Educational Loan funding to purchase a laptop. Please contact financial aid at [email protected] for more information.

students who complete a fafsa:

Your Financial Aid for the 19-20 Academic Year did not change; you did not lose any financial aid in response to the distant learning initiative.

direct loan resources:

Direct Loan funding may still be available to any student who previously declined the use of a Federal Subsidized or Unsubsidized loan. Please contact Financial Aid at [email protected] for more information.

change in household resources:

Contact the Financial Aid Director at [email protected] if you or your parent(s) received an employment layoff or loss of pay from work.



Pay checks for Pay Period #13 check date March 31st will be mailed to the home address on file for all federal work-study students who receive a paper check and are not paid through direct deposit.

remote work – fws opportunities

Contact your supervisor for remote work opportunities to complete work remotely

Email [email protected] if you are unable to work remotely and you were anticipating returning to work On Campus.