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Director of Student Services
The Director of Student Services develops and oversees all co-curricular aspects of student life at the College.
RESPONSIBILITIES AND DUTIES
- Oversees Student Services Department, including Assistant Director, Resident Assistants, and work-study staff
- Plans, coordinates, and oversees extracurricular events, student organizations, field trips, and related co-curricular programs
- Works with the Dean to coordinate student gallery exhibitions, events, and lecture series
- Lead for new student orientation and commencement
- With Assistant Director, issues student IDs/electronic key fob with meal plan assignments
- With Assistant Director designates student mailboxes and accepts packages and outside mail on the students’ behalf
- Provides student leadership opportunities
- Supervises residential students and resolves conflicts about student housing.
- Coordinates housing selection, roommate assignments and maintains housing occupancy reports
- Develops and distributes housing information to incoming students
- Works cooperatively with the facilities manager to ensure upkeep and maintenance of the residence hall
- Trains and supervises Resident Assistants with Assistant Director
- Coordinate move-out and move-in with other administrative offices
- Coordinate student activities with food service provider
- Primary point of contact with food service vendor
COMMUNITY STANDARDS, COUNSELING, AND ADVISEMENT
- Enforces Code of Student Conduct and coordinates appropriate disciplinary actions
- Works cooperatively with all units within the College to promote positive changes for student retention and graduation
- Provides crisis management and de-escalation strategies for student emergencies
- Coordinates access to Health & Wellness resources and counseling services
- Leads the College’s Health & Safety Committee, in connection with the Dean and the President’s Office
SAFETY AND HEALTH
- Creates and maintains the campus crime report in compliance with federal regulations (HEOA)
- Maintain the College’s emergency notification system.
- Assists students in finding appropriate medical facilities and personal counseling services when treatment is needed.
- Distributes and coordinates all college-provided student medical insurance information
- Liaison to law enforcement and city safety offices
- Updates student handbook and related publications, reporting, and policies annually and in keeping with state and federal regulations.
- Collaborates with the Dean and Enrollment Management and Student Success Committee to collect data, analyze, and assess co-curricular student learning outcomes using various assessment tools.
- Serves as Co-Chair of the Student Success Committee
- Manages the student services budget in alignment with the College’s mission, strategic goals, and department objectives
- Acts as the College’s ADA Compliance Coordinator and assists the Dean in managing necessary accommodations for students
- Collects relevant paperwork for all incoming students, including, but not limited to, immunization records, tax forms, and emergency contact information
- A Master’s degree and prior higher education experience
- Outstanding communication skills
- Creative problem–solving abilities
- Excellent organizational skills and attention to detail
- Outstanding verbal and written communication skills
- Highly organized and detail–oriented
- Proficient in Office 365 and familiar with Title IX and the Clery Act
- Must be willing to take weekend on-calls and be available for evening and weekend activities as needed.
Application submission details
Review of applications will begin immediately. For consideration, please submit a cover letter, curriculum vitae, and 3 professional references to [email protected]
The Delaware College of Art and Design is located at 600 North Market Street in Wilmington, Delaware. Established in 1997 in a joint venture with Pratt Institute and the Corcoran, the College’s mission is to empower emerging creatives to take artistic risks and engage with inclusive and diverse communities. Our vision is to become a nationally recognized powerhouse of creativity, education, inspiration, and engagement. We offer associate degrees in five majors: Animation, Fine Art, Graphic Design, Illustration, and Photography and, to date, have over 1000 alumni.
The College’s values statement identifies four core values: Dedication, Creativity, Accomplishment, Diversity. We value our entire community’s contributions and respect the ways that differences in culture, experience, abilities, and background enrich the college environment.
Full-time employees enjoy a generous benefits plan that includes medical, dental, and vision coverage. Vacation, personal, and sick time are also provided.
DCAD is committed to a policy of equal opportunity for all educational activities, admissions, scholarship and loan programs, and employment. Discrimination based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, physical disability, marital status, veteran status, or other protected status is prohibited at the Delaware College of Art Design. Acts of discrimination that limit or deny access to the educational process and create a hostile environment are not consistent with Delaware College of Art and Design’s philosophy or mission. EEO/AAE